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Review

Created: May, 2000

Matrox iSwitch 8

By Terry Fong, Cyberwalker Media Syndicate

Matrox is well known for its graphics cards.

Not as well known is its networking division, which has produced the iSwitch 8. The iSwitch 8 combines the functions of an Ethernet switch, Internet gateway and print server. iSwitch 8 is an inexpensive, feature-rich alternative for those with networking knowledge.

As a switch, it is what is known in the trade as a "concentrator" and belongs to the same category as the probably more familiar "network hub." For those new to using this type of product, the choices and options offered by this product could be daunting. This steel blue box is 9 by 6.25 inches and can handle 13 devices: eight computing devices, four modems and one printer. Any external modem, analog or ISDN, can be used.

The modems and printer can be shared with any device on the network. Being a switch, unlike a network hub, data transfers are directed at a specific port, eliminating data collisions and maintaining maximum throughput.

Installing the iSwitch is not hard: unpack, get cables to hook up machines and power up. Then the problematic part, configuration, begins. The device uses a Web browser for configuration. An attempt using Netscape 4.72 failed, giving the impression that an inaccurate password had been entered. Subsequent attempts using Internet Explorer and older versions of Netscape were successful and did not show this problem.

The company says a patch for Netscape 4.72 is being worked on. The layouts are confusing, with only three options (Home/Help/Log-off) present on all pages. Once a menu item is chosen, there is no access to others except by going back to the top, home page. That home page has a graphic of the box, depicting all of the ports and allowing immediate access to any one of them immediately. There are many ways to design and group functions. The ones chosen by the software team reflect a lack of full usability testing.

Those unfamiliar with the box can get lost easily, even those familiar with networking terminology. For example, the wizard that helps configure the modems and Internet service provider information calls the option that modifies the modem configuration "Re-initialize Modem." Usually this would mean resetting the modem. The Help screens are context sensitive but poorly designed.

Calling up help will bring one up one very long Web page detailing the current menu, with the cursor at the appropriate menu item. Links are provided to each menu item, with the links grouped and repeated after the text for each menu item. Links to other help resources are not provided. This is workable but not very elegant. The on-line help makes numerous references to the user manual. This thick, 366-page spiral-bound tome is complete and thorough. It explains basic concepts and covers various ways to set up a switch. Strangely, there is no diagram explaining the lights on the box. More importantly, information on using the switch is sketchy. There are quite a number of security features.

A basic one involves the concept of the DMZ (De-Militarized Zone). Each of the eight ports can be set as a regular LAN (local area network) or DMZ port, allowing computers in the DMZ to be used almost as sacrificial lambs. These computers are usually for hosting services accessible from the public Internet and are treated separately from other machines hooked up to the box. The only limitation is that only one set of network addresses can be set.

For those with truly high-end needs, options can be purchased to add a LAN modem, including Digital Subscriber Line (DSL) and cable modems and VPN (Virtual Private Network) encryption. If you understand networking and don't mind keeping the manual handy, iSwitch 8 is an cost-effective alternative.

A beginner to network concepts will probably be confused and frustrated by the choices and options it provides.

Reviewer's rating: 3 / 5 Comments: With the functions of an Ethernet switch, Internet gateway and print server, iSwitch 8 by Matrox Networks is inexpensive alternative to networks but not for beginners.

Specifications: Network ports: Eight RJ-45 10-BaseT ports Connectivity: four serial, one parallel ports
More information: http://www.matrox.com/netweb/homepage/iswitch8.htm
Price: $399 US, $ 575 Canadian.

Can't find this item for sale any more? Seeking a deal on it? Need accessories for it? Try looking at Ebay Auctions. Click: eBay.com or eBay.ca

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