Tech help that's really helpful!
Created: 12 Dec 2006 ::: Last updated: 02 May 2007
Applies to:
X Win95
X Win98
X WinMe
X Win 2000/NT
X WinXP
X WinVista
X MacOS
By staff
This week on Cyberwalker Radio: Clip art, restore CDs, transferring large files, and modem problems.
Every Tuesday I appear on AM 640 Toronto (640 AM) on The Stafford Show. Mike Stafford is a good friend and long time host on the station and I started doing 30 minute live tech help calls (no prep, seat of the pants) with him in early 2005, then I was forced to take a break because of my schedule, but now I am back.
If you listen live on the Internet, the show airs Tuesdays at 6:30 PM Eastern Time.
Andy, Mike and callers cover:
Matthew wants to know if Office’s ClipArt is available free-of-charge. Yes, it is. He’s also the second person ever to read a software’s end-user license agreement, next to Andy, of course.
Mohammed’s Acer laptop came with restore CDs that don’t work very well to reinstall Windows XP. Andy’s how-to on the website give step-by-step instructions on how to fix a buggy install.
Mark has got spyware and anti-virus software installed, but his Dell system moves at galacial speeds, especially when he disconnects from his dial-up internet connection. It could be spyware, Andy says, but it can also be flakey modem drivers. Download new drivers from Dell, even if they aren’t broken. It usually improves performance.
Lucas has a laptop and wants to transfer large files between his desktop and portable PC. Andy says the best way is over a home network - forget using special USB cables.
Click here for Episode 16 (MP3, 14:13 mins, 9.76 MB)
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