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Frightening virus warnings
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Question: I just got this message via Nortel's computer services, so it's probably not a hoax. Spread the word. If you receive an e-mail titled: WIN A HOLIDAY -- DO NOT open it, it will erase everything on your hard drive. Forward this letter out to as many people as you can. This is a new, very malicious virus and not many people know about it. This information was announced yesterday morning from Microsoft, please share it with everyone that might access the Internet. ... Also, do not open or even look at any mail that says --RETURNED OR UNABLE TO DELIVER -- this virus will attach itself to your computer components and render them useless. Immediately delete any mail items that say this. AOL has said that this is a very dangerous virus and that there is NO remedy for it at this time.

-- S.M.

Answer: I get these types of letters regularly in my e-mail box. Most people do. Sometimes they reference the virus called: "Good Times," or "Penpal Greetings" or even "Join the Crew (or Club)."

The truth is that they are hoaxes. They all reference an authority -- in this case Nortel, Microsoft and America Online -- and they all promise that the virus mentioned arrives as an e-mail then wipes out your hard drive.

You'll also notice that they encourage you to spread the word. This is the reason for their existence and this is how they replicate. The author of the letter takes advantage of people's good nature and the quick dissemination ability of the Internet.

How can you tell the difference between a fake e-mail warning and the real thing? With a little bit of knowledge. An e-mail is a text file. It arrives on your hard drive via the Internet and then is displayed to you. Unlike a piece of software or a macro, it is not executed or interpreted. In order for a computer virus to spread, it needs to execute some code or programming instructions that can cause the havoc. Since e-mail is purely a text file, it can't be executed.

There's an exception, but it's easy to watch for. If an e-mail has a file attachment such as a game or even a word processing or spreadsheet file, then it may contain a virus.

To spread that virus you have to save the file attachment to your hard drive and then open it or run it. If the attachment is a document from an office suite program such as Microsoft Word, then it may contain a relatively innocuous macro virus.

Today's advanced office packages often have macro capabilities and virus writers like to exploit these.

A macro is a sort of programming language that can be embedded into a document to perform simple tasks like math or mini-tools that help format.

If you find yourself infected with one, it can be removed with most commercial anti-virus programs. If you receive a program as an attachment, you can also scan it with an anti-virus program to clean it before you run it.

Getting rid of the e-mail hoax isn't as easy. You can delete it from your mailbox. But you'll likely get "reinfected." Some well-meaning person on the Net will fall for the joke and you'll likely be on their mailing list.

There's a good information page about hoax viruses on the Data Fellows Web site at http://www.datafellows.fi/news/hoax.htm. They make the anti-virus software F-Prot.

Other virus and virus hoax sites:
Computer Virus Myths
Urban Legends Reference Page
International Computer Security Association

 

 
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