Emergency Tech Support

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Optimize Windows with WinTools

Clean your system with WinTools.net Professional. It has a variety of tools too speed up Windows, make the Internet load faster, cleanse memory and generally enhance the performance of your system. Download this suite of fix-it tools for a free 30-day fully functional trial.

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If you have a virus...

Update your virus signatures first by going to your anti-virus program maker's home page or there may be a function inside the program to do that automatically, look for an update button. This is free if your anti-virus program is less than a year old or if you have renewed you subscription within the last year. If it's older, you need to pay an annual subscription fee (usually under $25/40 US / $30/49 Canadian) to enable the download of new signatures files as they are released. Once this is done your anti-virus program will fix any viruses on your system. Need a free Anti-virus program? Get Grisoft’s AVG Free Edition.
If you want a few choices of both freeware and commercial anti-virus programs, why not visit Cyberwalker Software Library Anti-Virus to find additional titles.

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Get Norton to fix the problem

Get a copy of Norton Utilities. This is a program that will detect problems on your computer and automatically fix them. Buy it at your local computer store or Norton Anti-Virus.

Or buy Norton SystemWorks which includes Norton AntiVirus, Norton Utilities and more.

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Add Memory

If you have upgraded from Windows 95 to Windows 98 or from Windows 98 to Windows Me or to XP then your computer will run slower and crash more frequently. If your machine is older and you are using a lot of newer programs, then your machine will also slow and crash more frequently.

The best way to remedy the problem is it upgrade your computer memory.

See our How to Add RAM to learn out how to add memory or check out which memory you should buy on the Crucial Web site.

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Clear your hard drive

If your computer runs out of memory a lot and is really slow consider keeping some of your files on the Carbonite service. They provide space where you can keep large files like pictures, video and word processing files. This will free up space on your computer and give it more breathing room to work. It will ultimately perform better. Get secure online storage at Carbonite and store, access, share, and backup your files from anywhere. Get Carbonite.

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Give up?

Give up on your old computer and buy a new one. See our Your family needs a computer? article.

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Perhaps it's not so urgent

Maybe you can figure it out with all the great help columns on this site. Check out our Optimize Windows XP, our Reinstall and Reformat page and our How to Add RAM page. Also see our System Repair Tools.

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